FAQ

Are your events limited to the ones you have on your site?

Absolutely not, those are the tip of the ice berg. Our event is anything you come up with and wish to execute, visit our contact page to share your ideas!

What if i don’t have a specific vision in mind?

That is no worry at all! We are here to help you through the entire process and will work with you to brainstorm all ideas.

Can you work with a specific budget?

Definitely. Our ‘Creative coffee’ is where we can meet up with our clients and discuss budgets and all moving parts of the event. However, there is a flat cost of $3000 for our services

Will you be able to assist with entertainment and/or food catering bookings?

If you don’t have vendors in mind for entertainment, catering etc we are more than happy to help! We have hundreds of recommendations and can book it all for you.

Where do you ship from?

We ship all of our orders from Melbourne, where our studio is based.

Do you ship internationally?

We surely do!

What is your cancellation Policy?

We are mainly a custom event business so there won’t be cancellation available if we have begun the installation process, (see our creative process) everything is carefully planned and processed before the next step so last minute changes to plans will still incur a fee.

Is there a waiting list?

Yes, we are a busy team working constantly but happily and the planning process is detailed but time consuming so impromptu event plans wont work! We usually suggest beginning and event plan with us approximately 6 months before the event!